Matthew Sylvester
father, author, martial artist
customer service
Self-publishing should not equal dross
I read a lot. IBS means that I can get through a fair number of books. Recently I bought a Kindle, as I was running out of space for my ‘real’books, and hated having to throw them out. Being a bit of a tight-wad, I immediately went to the free section on Amazon and downloaded … Continue reading
Loake, the benchmark for customer service
Four years ago, I landed my dream job. I become Technical Consultant and Features Editor for the four largest martial arts magazines in Europe. One of my columns was named Brutally Honest. Basically, it was a product review column. I would take one item and put it through its paces. This literally involved blood, sweat … Continue reading
Matthew Sylvester 